AlgoRX: Redefining Prescription E-Commerce with a Seamless Medication Storefront
Healthcare E-Commerce
Multi-Product Checkout
Provider Workflow Automation
HIPAA Compliance
Scalable Admin Pane
AlgoRX is a groundbreaking prescription e-commerce platform, bringing a Shopify-like experience to the world of non-controlled medications. Traditionally, patients face a tedious process - multiple interactions with providers, long approval times, and disjointed purchasing flows.
AlgoRX set out to change that, creating an intuitive, transparent, frictionless experience where patients can select, qualify for, and purchase medications in just a few clicks.
A New Era of Prescription E-Commerce
For many patients, buying medications is overly complicated, involving multiple provider interactions and delays. AlgoRX envisioned a simpler experience where users could:
Browse medications like an online store.
Complete a smart eligibility questionnaire during checkout.
Receive fast-tracked provider approvals with automated documentation.
Get their medications shipped without unnecessary delays.
Yet, achieving this seamless experience required solving complex regulatory, UX, and technical challenges. That’s where Topflight came in.
Building a Secure & Frictionless Checkout System
1. Multi-Product Checkout & Pharmacy Fulfillment
Challenge: The initial system allowed only one product per transaction, limiting convenience. Expanding to multiple pharmacies required complex routing based on state laws, pricing, and inventory.
Persistent cart experience that allows users to return and complete purchases later.
Refund mechanism for ineligible orders, preventing partial approvals and inconsistencies.
Seamless affiliate code support, allowing patients to apply influencer promo codes at checkout via GoAffPro integration — without sharing personal data.
Solution: The team developed a dynamic pharmacy integration layer to intelligently route orders, streamline fulfillment, and ensure compliance.
2. Smart Eligibility Screening & Compliance
Challenge: Prescription medication sales require strict eligibility checks beyond simple screening, considering state regulations, health history, and contraindications.
BMI-based restrictions, ensuring weight loss medications are only available to patients with BMI ≥ 27.
State-specific eligibility rules, preventing sales where certain medications are restricted by law.
Pre-existing condition & contraindication checks, blocking purchases of medications that shouldn’t be taken together.
Instant feedback on ineligibility.
Solution: The team built a dynamic questionnaire with branching logic to ensure only eligible patients proceed to checkout.
Don’t Take Our Word for It
“At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate non provident, similique sunt in culpa qui officia deserunt mollitia animi, id est laborum et dolorum fuga.”
John Doe
CEO of AlgoRX
3. A Fully Integrated Patient Portal
Challenge: Patients often lose track of their prescriptions and order statuses, leading to unnecessary support requests.
Solution:
Real-time order tracking, including shipping status.
Automated notifications at every stage (order received, provider approval, shipped).
Profile & health history management, reducing redundant inputs in future purchases.
Provider-initiated secure messaging for follow-ups and safety checks.
4. Streamlining Provider Workflows
Challenge: Traditional e-prescribing workflows are slow and cumbersome, often requiring manual reviews and redundant documentation.
Solution:
Pre-filled SOAP note templates based on user questionnaire responses.
FIFO (First-In, First-Out) inbox system, prioritizing patient requests efficiently.
One-click approvals for prescriptions, automatically triggering pharmacy orders.
Immutable prescription history, ensuring compliance and provider accountability.
5. Scalable Admin & Analytics Infrastructure
Challenge: Managing products, compliance requirements, and user behavior tracking required a flexible backend.
Solution:
Admin-controlled storefront, allowing easy product listing updates.
Carefully designed analytics with PHI protection for anonymous tracking and reporting.
Affiliate & discount tracking, enabling marketing campaigns without disrupting provider workflows.
Eligibility screening & provider controls prevent medication abuse.
Technical Excellence Behind the Platform
Built on Supabase for scalable backend processing.
NextJS-powered storefront for seamless performance.
NMI-integrated PCI-DSS compliant payment processing.
CometChat-powered HIPAA-compliant provider messaging.
DoseSpot & Precision Pharmacy API integrations for automated prescriptions.
automated prescription fulfillment
real-time order status tracking
PDF generation to ensure compliance across multiple pharmacies
The Business Impact
MVP delivered on time, exactly as promised.
Expanded engagement —AlgoRX retained Topflight for ongoing development & support.
Higher conversion rates, thanks to a refined UX and checkout process.
Reduced provider workload, thanks to automated approvals & pre-filled SOAP note templates.
A New Standard in Digital Pharmacy
By solving eligibility complexities, optimizing provider workflows, and ensuring compliance , Topflight helped AlgoRX create a first-of-its-kind prescription storefront.
This platform proves that prescription e-commerce can be as intuitive as any online shopping experience—without sacrificing security or regulatory standards.
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