Dedica Health: Remote Patient Monitoring Platform

RPM System

Telehealth

Web Portal

Medical IoT

UI/UX Design

The Heart Medical Group, a cardiology practice, decided to upgrade its care delivery model with a remote option to increase efficiency while adhering to the Medicare guidelines.

A remote patient monitoring platform did seem like the light at the end of the tunnel:

replace spreadsheets and other disconnected, error-prone systems

help follow Medicare RPM/CPT requirements

reduce the volume of phone calls

get rid of manual tasks

MVP metrics achieved:

1,100+ patients
monitored daily

$300,000 ARR deal
RPM via a SaaS subscription

>80% of patients
reach CPT code targets

Digital Med HQ

Topflight developed a robust yet intuitive RPM platform that reads and analyzes health data from certified medical sensors patients use at home.

Physicians and their assistants rely on the dashboard to review vitals, communicate with patients and colleagues, generate reports for billing, and so much more.

Automated back-office routines

Health data visualization

Patient profile with notes, medications, etc.

Billing reports

Time tracking per patient

Chats with colleagues and patients

Intuitive RPM platform
for back-office automation

Glanceable
data visualization

Clinically certified
medical sensors integration

HIPAA compliance
and audit trail

Patient-Centric
meets Doctor-Centric

To ease the onboarding of THMG’s patients to the RPM platform, we postponed a mobile app. Patients simply measure blood pressure and reply to text messages.

At the same time, the platform does a lot of heavy lifting for doctors, helping them zero in on the patients that need the most attention while also sticking to Medicare RPM guidelines:

Integration with clinically certified sensors

Audit trail with a complete history of user activity

Smart patient sorting/filtering

Glanceable patient health data

Adaptable UI based on user roles

Compliant billing reports

48%
of the US population has some type of heart disease

70%
of out-of-hospital cardiac arrests occur at a home or residence

from 45 to 95 years
lifetime risks for heart
failure are 20%-45%

Synergetic
Healthcare Solution

To build a genuinely scalable healthcare application fostering excellent care provision, we connected it with multiple hardware and software solutions.

These behind-the-scenes integrations turn the Dedica Health RPM platform into a powerful tool, allowing The Heart Medical Group to administer better, more effective patient care.

Reading heart rate/blood pressure/steps data from 3 sensors

Twilio API for reminders and async communication with patients

On-platform device provisioning

Support for RxNorm for quick medicine entry

Encrypted HIPAA-compliant messaging API

Fast-Paced
Agile Delivery

We embraced the Agile methodology to iterate quicker, find the perfect balance of features, and deliver value faster while still focusing on the end goal.

As a result, The Heart Medical Group has validated the RPM app with customers and is gearing up to turn it into SaaS.

Used rapid prototyping to fine-tune the UX

Iterated to find the ideal hardware-software fit

Established a continuous development/QA/delivery process

Replaced a mobile app with texting to account for the target audience’s needs

Tech stack

We used many advanced technologies to make the RPM platform work seamlessly for patients and doctors.

AWS
NodeJS
ReactJS
MongoDB Atlas

PubNub
Validic API
Clinically Certified Health Monitor APIs Medication API

HIPAA Compliance

To ensure PHI privacy and security, we built the remote patient monitoring platform, complying with the HIPAA requirements, including administrative, physical, and technical safeguards.

Dedica Health syncs data in real-time in dual environments to prevent data loss and quickly restore itself in case of an accident.

Identity access management

Mature incident management

Disaster recovery planning

Access, audit, and integrity controls

Comprehensive Security Management

Administrative Safeguards

Comprehensive HIPAA training

Real-time backup data sync

AWS Guard Duty

Physical Safeguards

Facility access controls and device encryption

Workstation security

RDP clients for sensitive data

Technical Safeguards

MFA, encryption, role-based access, auto logoff

Emergency access procedures

AWS CloudWatch and CloudTrail

Remote Medicine Gains

The company has successfully piloted the RPM platform with their patients and keeps working with us on shaping the solution into a telemedicine SaaS product.

Soon, other clinics will reap the rewards of remote care delivery, even if they lack in-house staff.

$300,000 ARR deal via SaaS model

THMG monitors 600+ patients daily

patients get timely and effective care

>80% of patients reach their CPT code targets

frictionless onboarding of new patients

Total Cost: 1,200 hours

Length: 8.5 months

© 2023 Topflight LLC. All rights reserved. Topflight is an equal opportunity employer.
© 2023 Topflight Foundation. Topflight Foundation is a 501(c)(3) and all donations are tax-deductible. EIN 82-2671514

Type: Rapid Prototype, MVP

Total Cost: 1,200 hours

Length: 8,5 months

Type: Prototype, Development

Total Cost: 1,200 hours

Length: 8,5 months

Type: Prototype, Development

MVP v1: 600 hours, 5 months