1. Introduction
Welcome to Topflightapps.com (“we,” “our,” or “us”). We are a service-based business committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website topflightapps.com (the “Website”), engage our services, and interact with us throughout our business relationship.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or engage our services.
2. Information We Collect
We may collect information about you in various ways. The information we may collect on the Website includes:
2.1 Personal Data
Personally identifiable information that you provide to us when inquiring about or engaging our services, such as:
- Name
- Email address
- Phone number
- Company/organization name
- Job title
- Business address
- Project requirements and specifications
- Communication preferences
2.2 Derivative Data
Information our servers automatically collect when you access the Website, such as:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages visited
- Referring website addresses
- Device information
2.3 Project and Service Data
Information related to the services we provide to you, including:
- Project specifications and requirements
- Service agreements and contracts
- Project communications and feedback
- Deliverables and work product information
- Support tickets and service requests
3. How We Use Your Information
As a service-based business, we use the information we collect to provide, improve, and manage our services. Specifically, we may use your information to:
- Respond to service inquiries and consultation requests
- Prepare proposals and service agreements
- Provide and deliver our professional services
- Manage ongoing client relationships and projects
- Process payments and maintain accounting records
- Communicate about project status, deliverables, and updates
- Provide customer support and technical assistance
- Send service-related notifications and updates
- Maintain records for legal and regulatory compliance
- Improve our services and develop new offerings
- Send occasional marketing communications (with your consent)
- Analyze usage patterns to enhance our website and services
- Protect against fraudulent or unauthorized use of our services
- Fulfill any other purpose for which you provide consent
4. Use of Information Collected
Topflight LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.topflightapps.com .
Topflight LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Topflight LLC does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.
Topflight LLC may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.
Topflight LLC may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
• Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Topflight LLC and/or our website;
• Maintain, safeguard and/or preserve all the rights and/or property of Topflight LLC; and
• Perform under demanding conditions in an effort to safeguard the personal safety of users of www.topflightapps.com and/or the general public.
5. Tracking Technologies
5.1 Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.
5.2 Internet-Based Advertising
We may use third-party software to serve ads on the Website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
5.3 Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Website through the use of first party cookies and third-party cookies, to analyze and track users’ use of the Website, determine the popularity of certain content, and better understand online activity.
6. Third-Party Websites
The Website may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you have used these links to leave the Website, any information you provide to these third parties is not covered by this privacy policy.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
9. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
10. California Privacy Rights (CCPA)
This section applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.
10.1 Categories of Information We Collect
We have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Real name, business email address, company name, Internet Protocol address, online identifier | YES |
| B. Personal information categories listed in the California Customer Records statute | Name, business contact information, company details, project specifications | YES |
| C. Protected classification characteristics under California or federal law | Age, race, color, ancestry, national origin, citizenship, religion, marital status, etc. | NO |
| D. Commercial information | Records of services purchased or considered, project history, service agreements | NO |
| E. Biometric information | Genetic, physiological, behavioral, and biological characteristics | NO |
| F. Internet or other similar network activity | Information on interaction with our website, service portals, or communications | YES |
| G. Geolocation data | General location information from IP addresses | YES |
| H. Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | NO |
| I. Professional or employment-related information | Business title, company information, professional background as it relates to our services | NO |
| J. Non-public education information | Education records from educational institutions | NO |
| K. Inferences drawn from other personal information | Service preferences, project needs, business requirements | YES |
10.2 Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill the services for which you engaged us
- To provide, support, personalize, and develop our services
- To create, maintain, and manage your business account with us
- To process your service requests, contracts, and payments
- To provide customer support and respond to your inquiries
- To communicate about project status and deliverables
- To personalize your experience and deliver relevant service offerings
- To maintain the safety, security, and integrity of our Website, services, databases, and business
- For testing, research, analysis, and service improvement
- To comply with legal obligations and respond to legal requests
- To protect against fraudulent, illegal, or harmful activities
- To evaluate or conduct a business restructuring, merger, or acquisition
- As described to you when collecting your personal information
- For any other purpose with your consent
10.3 Sales of Personal Information
We do not sell, rent, or trade your personal information to third parties for monetary consideration. As a professional service provider, we only share personal information as necessary to provide our services and operate our business.
10.4 Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you
- The categories of sources for the personal information we collected about you
- Our business or commercial purpose for collecting or selling that personal information
- The specific pieces of personal information we collected about you (also called a data portability request)
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- Sales, identifying the personal information categories that each category of recipient purchased; and
- Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Emailing us at: info@topflightapps.com
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.
You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
- Provide you a different level or quality of goods or services
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
10.6 Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [Insert Email Address] or write us at: [Insert Mailing Address].
10.7 Notice to Minors
If you are under the age of 18 and have a registered account with our Website, you have the right to request removal of unwanted personal information that you publicly post on our Website. To request removal of such information, please contact us using the contact information provided below. Upon receiving such a request, we will make sure that the information is not publicly available on our Website, but the information may not be completely or comprehensively removed from our systems.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible.
12. Contact Us
If you have questions or comments about this privacy policy, please contact us at:
Topflightapps.com
1691 Kettering St, Irvine, CA 92614, United States
Email: info@topflightapps.com
Phone: +1 949-391-6317