In recent years, we’ve witnessed a transformative shift in the healthcare industry, with telehealth emerging as a game-changer. Gone are the days when patients endured arduous journeys to consult their physicians. Today, telemedicine brings healthcare to your fingertips, quite literally.
At Topflight, we have had a fair share of experiences in telemedicine app development, witnessing first-hand the revolutionary impact telehealth apps have had on patient care. From providing seamless doctor consultations to offering state-of-the-art health monitoring features, these apps have redefined healthcare delivery.
Now, let’s dive into the crux of the matter.
Which is the best telehealth app for Android and iOS? In this blog, we’ll explore the finest telehealth applications available on both platforms, enabling you to make a well-informed decision.
Top Takeaways:
- The telemedicine market is brimming with options, making the selection process of the best telemedicine apps for patients a challenging task. Careful deliberation is required to choose a platform that best suits the unique needs of your practice and patients. The range of options varies greatly, from comprehensive, full-service solutions to simple, targeted apps.
- Consider off-the-shelf telemedicine software, like white label telehealth platforms, for the best apps for telehealth customizable and reliable solutions. Tailor these ready-made apps to your practice’s needs and branding, reducing telemedicine app development time and cost. Find a white-label platform that offers robust features out of the box with customization options and focus on delivering top-tier care to your patients with a custom-branded app without the hassle or uncertainty of building from scratch.
Table of contents:
- US Telemedicine Apps Market Overview
- Exploring Top Telehealth Platforms and Virtual Doctor Apps
- Factors to Consider When Choosing a Telemedicine App
- Teladoc
- healow
- MDLive
- Talkspace
- LiveHealth
- Walmart Health Virtual Care
- PlushCare
- Doctor on Demand
- Amwell
- Firefly Health
- HealthTap
- K Health
- MDBox
- Lemonaid
- Maven
- SimpleHealth
- One Medical
- BetterHelp
- Comparison Table of the Best Telemedicine Apps
US Telemedicine Apps Market Overview
By 2025, telemedicine and telehealth apps have evolved from emergency solutions into essential tools for modern healthcare delivery. What started as a lifeline during the pandemic has become a permanent fixture for healthcare providers and remote doctors across the country.
From patient convenience to improved outcomes, the shift is undeniable: telemedicine applications are now a preferred choice for millions seeking care in the United States. Whether it’s managing chronic conditions or consulting specialists, patients and clinicians expect the same seamless experience from digital platforms as they do from in-person care.
The telehealth applications market has seen massive growth. As of 2025, there are more than 200 telemedicine mobile apps available, offering features like scheduling appointments, virtual doctor visits, prescription refills, and secure messaging. This wide variety ensures that patients and healthcare providers can find tools tailored to their needs—from all-in-one super apps to niche solutions.
And it’s not just about features. Demand is rising for platforms that go beyond basic functionality. The best telemedicine app development services now offer native integrations with EHRs, smart triage using AI, wearable device syncing, and even automated billing—features that reduce provider burnout and deliver true continuity of care.
Recent policy changes are helping keep pace. A 2024 update from the Public Health Institute notes that:
- All 50 states and Washington DC now offer reimbursement through Medicaid for live video consultations, with expanded coverage for newer services.
- Store-and-forward reimbursement is supported in 34 state Medicaid programs, making asynchronous care more accessible.
- Remote patient monitoring has been embraced widely, with more generous RPM reimbursements and clearer coding guidelines across most states.
- Audio-only telehealth remains a critical option in rural and underserved areas, with broader acceptance from payers.
- A total of 38 Medicaid programs now reimburse for all four telehealth modalities: live video, asynchronous, RPM, and audio-only—an 80% increase from just two years ago.
The bottom line? Whether you’re running a network of hospitals and clinics or launching a startup in digital health, investing in flexible, scalable telemedicine infrastructure is no longer optional. It’s the new standard—both for patients and the modern practice. And for providers building from the ground up, investing in custom telehealth website development services is often the first step toward delivering a cohesive digital care experience.
Exploring Top Telehealth Platforms and Virtual Doctor Apps
Online doctor apps have redefined how patients connect with care providers—from dermatologists and psychiatrists to gynecologists and pediatricians. But what app do doctors use for telemedicine, and how do patients choose the right virtual doctor app for their needs?
Whether it’s managing blood pressure, migraines or headaches, or even navigating sensitive concerns like breastfeeding or pain management, today’s telehealth platforms offer far more than video chats. The best apps combine EHR integration, remote diagnostics, prescription management (telehealth for prescriptions), and specialist access into one seamless experience.
In this section, we’ll dive into the top virtual healthcare solutions used across the U.S. These apps empower modern teleconsultation and are reshaping the way clinicians—especially in pharmacy, pediatrics, consulting, and chronic care—deliver care. From large hospital systems to solo providers, these platforms are fueling a new era of telemed.
Top Telemedicine Apps
What app do doctors use for telemedicine?
- Teladoc
- healow
- MDLive
- Talkspace
- LiveHealth
- Walmart Health Virtual Care
- PlushCare
- Doctor on Demand
- Amwell
- Firefly Health
- HealthTap
- K Health
- MDBox
Each of these top telemedicine apps brings something unique to the table, helping providers deliver smarter, faster, and more accessible care in 2025 and beyond.
Factors to Consider When Choosing a Telemedicine App
Choosing the right telemedicine platform isn’t just about downloading the most popular app in the App Store. Whether you’re a provider or a patient, the platform you choose can either elevate care delivery—or turn every virtual visit into a frustrating tech troubleshooting session. Here’s what you really need to evaluate.
Specialties
Not all telehealth platforms are created equal. Some apps are generalists, great for sniffles and prescription refills. Others focus on specialties—psychiatrists for mental health, dermatologists for skin issues, gynecologists for women’s health, and pediatricians for child care. Choose one aligned with your core clinical needs. For niche issues like migraines, pain management, or breastfeeding support, look for platforms that offer targeted expertise.
Insurance Coverage
Even the most advanced virtual doctor app won’t matter if it’s out-of-network. Check whether the app accepts your insurance (or supports direct billing). Some providers offer flat-rate pricing or tiered memberships—great for uninsured patients or those who want telemedicine app development cost predictability.
Cost
Speaking of pricing: virtual care should save you money, not drain your HSA. Look into consultation fees, membership models, cancellation penalties, and whether telehealth for prescriptions is included. Some apps even offer asynchronous messaging at a lower cost than full video visits.
Features
Think beyond just video calls. The best online doctor app comes with telehealth EHR integration, lab results tracking, secure messaging, and appointment scheduling. For doctors, tools like AI-based symptom checkers, ePrescriptions, and analytics dashboards are a huge plus. For patients, simple features like medication reminders or synced vitals from wearable devices can be game-changers.
Ease of Use
If it takes three taps just to log in or you’re stuck in a tutorial purgatory, it’s not the app for you. Choose something intuitive—especially if your patients aren’t exactly tech-savvy Gen Zs. Bonus points for multilingual support, accessible UI, and 24/7 technical help.
Specialized Needs
Does the app integrate with your clinic’s existing pharmacy workflows? Does it support teleconsultation for chronic conditions like blood pressure monitoring? Need a platform tailored for senior care or underserved populations? Or maybe the key is telemedicine IoT integration? This is where white-label telemed apps can shine—custom-built for unique workflows without the need to start from scratch.
Teladoc
Teladoc, one of the pioneering companies in telehealth services in the United States, offers a comprehensive telemedicine platform. The product seamlessly connects patients to licensed physicians across various specialties for on-demand, virtual medical consultations.
Years on the market: 23; since 2002.
Platforms supported:
- iPhone, iPad
- Android
- Web
For Doctors: Through Teladoc’s platform, healthcare providers can access a secure dashboard of the medical telemedicine app for doctors. This allows them to easily manage their patients’ appointments and medical records while providing access to a library of patient education materials to enhance their quality of care.
For Patients: With Teladoc, patients can easily find and schedule appointments with a licensed physician from any device. They also have access to an extensive library of patient education materials that help them make informed decisions about their health.
Pros:
- Secure platform with HIPAA compliance
- Ability to connect to healthcare providers from any device
- Comprehensive library of patient education materials
- 24/7 access to healthcare services
Cons:
- Limited access to certain states and insurance carriers
- No option for in-person visits or follow-up appointments.
Summary: Teladoc is one of the pioneers of telemedicine, offering comprehensive virtual care solutions for both healthcare providers and patients. The platform is secure, HIPAA-compliant, and provides 24/7 access to healthcare services. However, its reach is limited in certain states and insurance carriers.
Read Also: How to Develop a Doctor’s Appointment Booking App
healow TeleVisits
Healow is a top-rated comprehensive telehealth platform that provides access to healthcare services for both patients and providers. Founded in 2014, healow has become one of the leading telemedicine apps on the market.
Years on the market: 11; since 2014
Platforms supported:
- iOS
- Android
- Web
For Doctors: healow offers a versatile and comprehensive telehealth solution for healthcare professionals. The platform provides robust functionalities such as patient scheduling and management, ePrescribing, lab and imaging integration, and secure messaging. One standout feature is its TeleVisits functionality, which allows physicians to conduct secure, virtual visits with patients, providing care remotely. This feature is even more crucial in the context of the COVID-19 pandemic, where in-person visits pose significant health risks.
For Patients: healow presents a user-friendly interface for patients, offering a convenient app for telemedicine. Patients can schedule appointments, view lab results, manage medications, and securely communicate with their healthcare providers, all from the comfort of their homes.
Pros:
- Comprehensive platform for both healthcare providers and patients
- Ability to manage multiple patient accounts within one patient account (for parents, kids, etc.)
- Access to a library of educational materials
- Integrated lab and imaging feature
Cons:
- Patients need to have their doctor’s practice code to use the app
- Some users report technical difficulties
Summary: healow offers robust and comprehensive telehealth services, with its TeleVisits functionality standing out as a critical feature for both patients and providers. While it has some minor drawbacks, its strengths make it one of the best apps for telemedicine.
MDLive
MDLive is another popular telemedicine solution providing patients access to licensed physicians from their homes. The platform offers virtual visits, prescription refills, and secure messaging services for doctors and patients.
Years on the market: 15; since 2010.
Platforms supported:
- iOS
- Android
- Web
For Doctors: MDLive provides healthcare providers with a secure portal to manage their patients’ care. The platform allows doctors to offer diagnoses and treatment and conduct follow-up visits and prescription refills.
For Patients: Through MDLive, a mobile telehealth app for patients, individuals can access licensed physicians 24/7 for virtual visits and secure messaging. They can also conveniently refill prescriptions and access educational resources to make informed decisions about their health.
Pros:
- Comprehensive telemedicine solutions for both doctors and patients
- Ability to access healthcare providers from any device
- Secure messaging and prescription refills
- 24/7 access to healthcare services
Cons:
- Limited access to certain states and insurance carriers
- No option for in-person visits.
Summary: MDLive is a comprehensive telemedicine platform that provides both doctors and patients with virtual care services, secure messaging, and prescription refills. The platform is available 24/7, making it an ideal choice for those who require quick access to healthcare services. However, its reach is limited in certain states and insurance carriers.
Talkspace
Talkspace is one of the most popular telehealth apps for doctors and patients, offering access to licensed therapists and counselors for virtual visits. Patients can easily find and schedule appointments and securely message their approved therapists throughout the day.
Years on the market: 13; since 2012.
Platforms supported:
- iOS
- Android
- Web
For Doctors: With the Talkspace Provider app, therapists can handle client relationships seamlessly, from scheduling to billing. The platform features a secure messaging system, allowing healthcare providers to maintain continuous contact and offer support to their patients between live or asynchronous sessions.
For Patients: Talkspace provides an easy way to connect with licensed therapists and counselors from any device. With the platform, patients can easily find a therapist that best meets their needs, schedule appointments, securely message them, and access educational resources about mental health.
Learn all the intricacies and create a mental health app that really stands out.
Pros:
- Automatic therapist-patient matching
- Ability to connect with therapists from any device
- Comprehensive library of mental health resources
- Tracking health goals and symptom tracker
- 7-day free trial
Cons:
- Limited access in certain states and insurance carriers
- No option for in-person visits.
Summary: Talkspace is an innovative telemedicine platform that provides access to licensed therapists and counselors. Patients can easily find a therapist, schedule online doctor appointments, securely message them, and access educational resources about mental health. However, its reach is limited in certain states and insurance carriers.
LiveHealth
LiveHealth Online is an online telemedicine app that connects patients with board-certified doctors, therapists, and specialists via video chat. This app offers convenience and ease for those needing immediate healthcare access, even outside regular office hours.
Years on the market: 12; since 2013.
Platforms supported:
- iOS
- Android
- Web
For Doctors: LiveHealth Online offers a robust platform for healthcare providers to conduct virtual visits, manage patient records, and provide treatment plans. The app allows for real-time consultation, enabling medical professionals to diagnose and treat common health conditions such as colds, flu, allergies, cold sores, and non-emergency medical conditions like rashes or infections.
For Patients: LiveHealth Online offers patients a seamless way to connect with healthcare professionals. The platform allows users to conduct a virtual visit with a doctor, therapist, or specialist without leaving their homes. Furthermore, users can get prescriptions filled and access their health records, all from the app.
Pros:
- Immediate access to board-certified doctors and specialists 24/7.
- Prescription service available.
- Mental health services, including therapy and psychiatry.
- Ease of use and convenience.
Cons:
- Patients cannot communicate with their therapists outside of scheduled sessions via messaging.
- Not available in all states.
- Some user reviews indicate long wait times.
Summary: LiveHealth Online is an excellent resource for those needing immediate access to healthcare professionals. With the ability to connect with doctors, therapists, and specialists via video chat, it provides a convenient way for patients to access the care they need. However, limitations include restricted availability in certain states and with certain insurance carriers and potentially long wait times.
Walmart Health Virtual Care
Walmart Health Virtual Care is the retail giant’s entry into the telemedicine space, providing virtual primary care services via your smartphone or tablet.
Years on the market: 5; since 2020.
Platforms supported:
- desktop web
- mobile web
For Doctors: Walmart Health Virtual Care facilitates healthcare providers to manage their patients’ care virtually. Via the platform, doctors can give diagnoses, prescribe medication, and offer treatment plans for a wide range of common conditions, from allergies to minor injuries.
For Patients: Walmart Health Virtual Care allows patients to connect with healthcare professionals from the comfort of their homes. The platform provides a simple and convenient way for patients to get medical advice, treatment, and prescriptions for a wide variety of common conditions.
Pros:
- Offers a wide range of primary care services.
- Simple and intuitive platform for both patients and doctors.
- Patients can get medical advice, treatment, and prescriptions for common conditions.
- Affordably priced services.
Cons:
- Appointment cancelation at least 24 hours in advance.
- Does not support mental health services.
- No native mobile phone apps
Summary: Walmart Health Virtual Care is an easily accessible telemedicine platform that provides a wide range of primary care services. The platform’s straightforward and intuitive design makes it easy for patients to connect with healthcare professionals and receive treatment for common conditions. However, its availability is limited to select states and lacks support for mental health services.
PlushCare
PlushCare is one of the top telemedicine apps for physicians, offering access to board-certified doctors for primary care and urgent care needs.
Years on the market: 11; since 2014.
Platforms supported:
- iOS
- Android
- Web
For Doctors: PlushCare provides doctors with a platform to conduct virtual visits, manage patient records, and prescribe medications. The platform ensures easy scheduling of appointments and enables healthcare providers to provide quality care to patients nationwide.
For Patients: PlushCare allows patients to connect with a doctor virtually, either by phone or video chat. Patients can receive treatment for various medical conditions, including common illnesses, mental health concerns, and chronic conditions. Additionally, PlushCare allows patients to refill prescriptions and have them delivered to their doorsteps, offering seamless healthcare experience.
Pros:
- Access to board-certified doctors for primary and urgent care needs.
- Ability to refill prescriptions.
- Comprehensive services that include mental health and chronic disease management.
- Offers lab testing and specialist referrals.
Cons:
- Services may be unavailable for patients without insurance.
- No round-the-clock access to doctors.
- Some users report difficulty in scheduling appointments.
Summary: PlushCare is a comprehensive telemedicine platform that offers a broad range of services, from treating common illnesses to managing chronic diseases. The platform’s strengths include its ability to refill prescriptions and offer lab testing and specialist referrals. However, access to services may be limited for patients without insurance, and some users have reported difficulty scheduling appointments.
Doctor on Demand
Doctor On Demand is a well-established telemedicine platform that provides patients with easy access to medical and mental health services (usually the highest-paying telehealth option).
Years on the market: 12; since 2013.
Platforms supported:
- iOS
- Android
- Web
For Doctors: Doctor On Demand offers a comprehensive platform for doctors to manage their patients remotely. It provides a streamlined interface for conducting video consultations, prescribing medication, and handling follow-ups. The platform also supports mental health professionals, allowing them to provide therapy and psychiatric services virtually.
For Patients: Doctor On Demand provides a platform for patients to seek immediate medical attention for non-emergency conditions. It also offers mental health services, which include therapy and psychiatric care. Patients can book appointments that fit their schedules, and the app’s user-friendly interface makes navigating healthcare services an easy task.
Pros:
- 24/7 access to healthcare services.
- Offers both medical and mental health services.
- User-friendly interface and easy appointment scheduling.
- No subscription is required; patients can pay per visit.
Cons:
- Not the cheapest cost of a visit for those without insurance.
- The wait time can be long, especially for same-day appointments.
- Some users report technical issues with the video chat feature.
Summary: Doctor On Demand is one of the best telehealth apps for providers and patients, offering round-the-clock access to comprehensive healthcare services. Its versatility in providing both medical and mental health services sets it apart in the telemedicine industry. However, costs can be high for those without insurance, and some users report long wait times and technical issues with the platform.
Amwell
Amwell is a reliable and easy-to-use telemedicine platform that provides 24/7 access to healthcare services.
Years on the market: 16; since 2009.
Platforms supported:
- iOS
- Android
- Web
For Doctors: Amwell is the best telemedicine app for doctors, providing a comprehensive platform for continuous care and remote patient health monitoring. It equips the telemedicine provider with the necessary tools to conduct video consultations, prescribe medications, manage patient records, monitor treatment progress, and customize follow-up plans.
For Patients: Amwell provides patients with round-the-clock access to a wide range of healthcare services, including urgent care, therapy, psychiatry, and a number of specialist services. Patients can seek immediate medical attention for non-emergency conditions and consult with board-certified doctors right from their homes.
Pros:
- Round-the-clock access to medical care services.
- Ability to consult with a wide range of specialists.
- User-friendly interface with easy appointment scheduling.
- Insurance is accepted, and the cost per visit without health insurance is transparent and relatively affordable.
Cons:
- Visits are typically limited to 10 minutes, which may not be enough time for complex issues.
- The wait time can be long, especially during peak hours.
- Prescriptions are not available in all states.
Summary: Amwell is a versatile and accessible telemedicine platform that is available 24/7. Its extensive range of services, including urgent care, therapy, psychiatry, and specialist consultations, make it a popular choice among patients. However, the relatively short consultation time and limitations on prescriptions in certain states are aspects that require consideration.
Firefly Health
Firefly Health is a relatively new player in the telemedicine field, aiming to revolutionize healthcare by providing patients with a personal care team.
Years on the market: 5; since 2020.
Platforms supported:
- iOS
- Android
- Web
For Doctors: Firefly Health presents an innovative approach to healthcare delivery, enabling doctors to provide comprehensive care, including preventive, acute, and chronic care, along with behavioral health services. The platform also facilitates effective communication within the care team, which includes a doctor, nurse, and health guide.
For Patients: Firefly Health is one of the top telehealth apps that offers patients an integrated care experience. It combines traditional primary care, mental healthcare, and specialist care in one easy-to-use app. Patients can see a doctor via video visits, chat with their care team, get prescriptions, and even have referrals to trusted specialists for in-person visits.
Pros:
- Integration of primary care, mental healthcare, and specialist care.
- Personal care team for each patient.
- Accessible and easy-to-use app.
- Offers navigation assistance for insurance and billing queries.
Cons:
- Currently available only in certain states.
- Newness in the market may raise concerns about platform stability.
- Need for in-person visits for some specialist care.
Summary: Firefly Health is a promising tele health app that provides integrated care through a personal care team. Its innovative approach combines primary care, mental healthcare, and specialist care, making it a convenient one-stop shop for healthcare needs. However, being new to the market and having limited availability might concern some users.
Related: Dive into the intricacies of HIPAA-compliant app development
HealthTap
HealthTap is an innovative telemedicine platform that connects patients with a network of more than 90,000 doctors for virtual consultations.
Years on the market: 15; since 2010.
Platforms supported:
- iOS
- Android
- Web
For Doctors: HealthTap is one of the best telemedicine apps for providers, offering a robust platform for delivering virtual care. The platform’s AI-based system, Dr. A.I., assists in triaging patients, allowing doctors to prioritize patient care. Doctors can provide consultations through text, phone, or video and easily share treatment plans, including prescriptions and lab work.
For Patients: HealthTap offers an extensive range of services, from primary care and urgent care to chronic disease management, mental healthcare, and even wellness advice. The platform’s unique feature is its AI-based system, Dr. A.I., which provides initial guidance to patients before connecting them to the right doctor based on their needs.
Pros:
- Access to an extensive network of doctors.
- Offers a variety of healthcare services.
- AI-based system for initial guidance.
- 24/7 availability of healthcare services.
Cons:
- It may not accept specific insurance.
- Some patients may find the cost of consultations relatively high, especially without insurance.
- Some users have reported technical issues with the app.
Summary: HealthTap is an advanced telemedicine platform that offers a wide range of healthcare services, available 24/7. The platform uses an AI-based system to provide initial guidance and connect patients to an extensive network of doctors. But the potential lack of coverage by major insurance companies and higher consultation costs may be a concern for some users.
Read more on urgent care app development
K Health
K Health is one of the best apps for tele medicine, utilizing artificial intelligence and patient data to deliver personalized care.
Years on the market: 8; since 2017.
Platforms supported:
- iOS
- Android
- Web
For Doctors: K Health is a revolutionary telemedicine platform that offers providers intelligent insights as they assess and treat patients. The platform’s AI-based system, called Ada, provides personalized medical advice to doctors based on the patient’s data and anonymized medical records from more than 10 million other patients.
For Patients: K Health is an easy-to-use app that helps patients make informed decisions about their health care needs. Patients can use the app to access personalized care advice, make video visits with doctors, and get prescriptions. The app also has a built-in symptom checker that helps provide initial guidance.
Pros:
- AI-based system for providing personalized health advice.
- Access to an extensive database of patient medical records for more accurate diagnosis.
- Integrated symptom checker for initial guidance.
- 24/7 availability of healthcare services.
Cons:
- Only available in certain states.
- Some users have reported technical issues with the app.
- Relatively expensive compared to other telemedicine platforms.
Summary: K Health is a powerful telehealth platform that uses AI and patient data to provide personalized care. It offers doctors intelligent insights and patients access to a symptom checker and 24/7 health services. However, its limited availability and higher cost may be drawbacks for some users.
MDBox
MDBox is a comprehensive telemedicine solution for remote patient monitoring, health data management, and telehealth mobile apps.
Years on the market: 9; since 2016.
Platforms supported:
- iOS
- Android
- Web
For Doctors: MDBox offers innovative tools for remotely managing patient health data, including tracking vital signs, vital statistics, lab results, and patient-reported data. The platform also allows for automated appointment reminders and secure messaging for patients.
For Patients: MDBox is a great telemedicine app for patients who want to take charge of their health data. It offers an easy-to-use dashboard where users can access and manage their health records securely in one place. The app also allows patients to set up automatic reminders for important health-related tasks and schedule video visits with their providers.
Pros:
- Comprehensive solution for patient data management.
- Automated appointment reminders and secure messaging.
- Easy-to-use dashboard for accessing and managing health records securely in one place.
- 24/7 availability of health services.
Cons:
- Currently available only in certain states.
- Some users have reported technical issues with the app.
Summary: MDBox is a comprehensive telemedicine solution for remotely managing patient health data. It offers convenient features such as automated appointment reminders, secure messaging for patients, and an easy-to-use dashboard for managing health records securely. Although its limited availability may be a concern, the app provides reliable and secure remote care services 24/7.
Lemonaid
Lemonaid is a direct-to-consumer telehealth platform that focuses on providing affordable, fast access to primary care and common prescriptions—entirely online. From birth control and acne to anxiety and high blood pressure, Lemonaid streamlines the process through asynchronous visits and simple workflows.
Years on the market: 9; since 2015
Platforms supported:
- iOS
- Android
- Web
For Doctors: Lemonaid’s clinical team manages patient interactions through an internal provider platform. Doctors review patient intake forms, prescribe medications, and conduct follow-ups, all within a tightly regulated, asynchronous model. Some conditions may require a video consult.
For Patients: Lemonaid offers a no-frills way to access care. Patients fill out an online questionnaire, pay a flat fee, and receive treatment or prescriptions—often within hours. It’s ideal for treating non-urgent conditions like UTIs, STIs, migraines, and more.
Pros:
- Flat-fee pricing structure
- Fast prescription turnaround
- Discreet care for sensitive conditions
- Nationwide medication delivery
Cons:
- Limited to low-acuity conditions
- Asynchronous model lacks real-time interaction
- No integration with EHRs
Summary: Lemonaid is a no-hassle virtual care app built for affordability and speed. It works well for treating common conditions and shipping out prescriptions quickly, but it’s not ideal for complex care or patients needing ongoing doctor relationships.
Maven
Maven Clinic is a women’s and family health-focused virtual clinic offering care from fertility to postpartum and beyond. It connects users to a wide network of providers across over 30 specialties, from OB-GYNs to lactation consultants, all through its purpose-built digital platform.
Years on the market: 9; since 2015
Platforms supported:
- iOS
- Android
- Web
For Doctors: Maven’s platform allows licensed providers—ranging from gynecologists to pediatricians—to deliver specialized care via video calls and asynchronous messaging. The clinician interface supports flexible scheduling and detailed care tracking.
For Patients: Patients can book video appointments, message providers, and access a robust content library tailored to stages of their reproductive journey. Maven emphasizes holistic and culturally competent care, including support for LGBTQ+ families.
Pros:
- Expert focus on women’s and family health
- Access to a wide range of specialists
- Support for fertility, pregnancy, postpartum, and parenting
- Strong employer partnerships
Cons:
- May require employer sponsorship for full access
- Less relevant for general health needs outside reproductive care
Summary: Maven is a leading telehealth app for women and families, delivering high-touch, specialist care throughout every stage of reproductive health. It’s ideal for users seeking ongoing guidance, but not designed for broader primary care needs.
SimpleHealth
SimpleHealth is a digital health platform focused on birth control and reproductive health. It offers a prescription and home delivery service backed by asynchronous provider reviews and a mobile-friendly user experience.
Years on the market: 8; since 2016
Platforms supported:
- Web
- Mobile-optimized browser (no dedicated app)
For Doctors: Providers on the platform review patient-submitted questionnaires to prescribe appropriate contraceptives. The platform supports renewals, counseling, and adjustments based on side effects or health changes.
For Patients: Patients complete a quick online consultation, select their preferred birth control method, and receive free shipping to their door. SimpleHealth removes the need for in-person visits for most reproductive health needs.
Pros:
- Fast and discreet access to birth control
- Wide range of contraceptive options
- No app download required
- Free home delivery
Cons:
- Asynchronous-only; no live consults
- Narrow focus—no support for general or urgent care
- Limited support outside reproductive health
Summary: SimpleHealth is an ultra-streamlined virtual platform tailored for reproductive care. It’s great for patients who know what they need and want quick, discreet access to contraception—but lacks broader telehealth capabilities.
One Medical
One Medical blends virtual and in-person care into a membership-based model that aims to modernize primary care. It provides 24/7 telehealth access and same- or next-day in-office appointments in major U.S. metro areas.
Years on the market: 17; since 2007
Platforms supported:
- iOS
- Android
- Web
For Doctors: One Medical provides clinicians with a highly integrated system to manage both virtual and in-office visits. Providers can review labs, manage chronic care plans, and coordinate care across teams, all within a tech-forward EHR system.
For Patients: Members can book virtual doctor visits, chat with the care team, get prescriptions, and manage lab results from the app. When needed, they can also visit nearby clinics for physical exams, vaccines, and urgent concerns.
Pros:
- Seamless virtual-to-in-person care
- Tech-savvy interface and app
- 24/7 virtual access
- In-network with most insurance
Cons:
- Annual membership fee ($199/year)
- Only available in select cities
- Some services may still require in-person follow-up
Summary: One Medical is ideal for patients looking for premium, tech-enabled primary care that blends virtual and physical visits. While the membership fee may be a barrier for some, the convenience and continuity of care are hard to beat.
BetterHelp
BetterHelp is the largest online therapy platform in the world, offering access to licensed counselors, psychologists, and psychiatrists via messaging, phone, and video sessions.
Years on the market: 12; since 2013
Platforms supported:
- iOS
- Android
- Web
For Doctors: Therapists and mental health professionals use the BetterHelp provider platform to manage client communications, set availability, and conduct video sessions. The platform emphasizes flexible care delivery without the need for formal insurance partnerships.
For Patients: Patients complete an intake questionnaire and are matched with a licensed therapist. Communication is available via asynchronous messaging, live chat, phone calls, or video appointments. The platform supports anxiety, depression, relationship issues, and more.
Pros:
- Large network of mental health professionals
- Multiple communication formats
- Flexible scheduling
- Available worldwide
Cons:
- Not covered by insurance
- Varying therapist engagement depending on plan
- Some users prefer more structured care
Summary: BetterHelp is a powerful teletherapy platform that democratizes access to mental health support. It’s flexible, private, and global, though its insurance-free model may not suit everyone seeking long-term psychiatric treatment.
Comparison Table of the Best Telemedicine Apps
| Teladoc | healow | MDLive | Talkspace | LiveHealth | PlushCare | Amwell | KHealth | Firefly | |
| iOS | V | V | V | V | V | V | V | V | V |
| Android | V | V | V | V | V | V | V | V | V |
| Web | V | V | V | V | V | V | V | V | X |
| Mobile web | V | X | X | X | V | V | X | X | X |
| Async chat | V | V | V | V | X | V | V | V | V |
| Built-in EHR | X | V | X | X | X | V | X | X | X |
| chatbot | X | V | V | X | X | X | X | V | X |
| scheduling | V | V | V | V | V | V | V | V | V |
| Patient Portal | X | V | V | V | V | V | V | V | X |
Also Read: Healthcare App Development Guide
Interested in learning more about implementing a white label telehealth platform and how telehealth applications can revolutionize your practice and improve patient care? Get in touch with us today.
[This blog was originally published on 8/29/2023, but has been updated for more details]
Frequently Asked Questions
I'm a doctor who wants to start offering telemedicine services. Should I build my own platform from scratch, or choose an existing one?
Building a telemedicine platform from scratch can be time-consuming and expensive, with a high risk of unforeseen technical issues. Choosing an off-the-shelf product can save time and resources, while still providing a high-quality, customizable service. With a white label telehealth platform, you can start offering telemedicine services within weeks, not months or years.
How can I make sure the telemedicine app reflects my clinic's brand and vision?
With most off-the-shelf telemedicine platforms, you don’t have to compromise your brand’s identity. Most platforms are highly customizable, allowing healthcare providers to tailor the interface to match their clinic’s brand and aesthetic. From color schemes to logo placement, they enable you to maintain a consistent brand image across all patient touchpoints.
Can I integrate other tools and systems with the telemedicine app I choose?
Depends on the platform you choose. Whether you want to connect the platform to an existing EHR system or integrate an AI-based triage system to help prioritize cases, some platforms support that. This way, you can build a comprehensive, interconnected digital healthcare ecosystem that fits your practice’s unique needs.